What Happens If a Withdrawal Request is Denied in Quotex, and How Can It Be Resolved?

I’ve been trading on Quotex, and I want to understand what happens when a withdrawal request is denied. Since some traders have reported failed or delayed withdrawals, I’d like to know what causes this and how to resolve it.

For those who have experienced this:
🔹 What are the common reasons for withdrawal rejections?
🔹 Does Quotex require extra verification for large withdrawals?
🔹 Can a withdrawal be denied if the payment method is different from the deposit method?
🔹 What should traders do if their withdrawal is still pending after 14 days?
🔹 Has anyone successfully resolved a denied withdrawal, and how?

If you’ve had a withdrawal denied, delayed, or restricted, what steps did you take to fix it?

Default Asked on March 14, 2025 in Quotex.
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1 Answer(s)

What Happens If a Withdrawal Request is Denied in Quotex?

A withdrawal request in Quotex can be denied or delayed due to several reasons, as outlined in their Payment Policy and Non-Trading Operations Regulations. Here’s what happens and what traders can do if their withdrawal is rejected.


Reasons Why a Withdrawal Request Might Be Denied

1️⃣ Incorrect Payment Details

  • If the client enters incorrect banking details, the funds will not be credited, and the trader will bear the costs of any additional payment processing fees​.

2️⃣ Exceeding the Account Balance

  • If a withdrawal request exceeds the available account balance, Quotex has the right to reject the request​.

3️⃣ Unverified Account

  • If a trader has not completed account verification, withdrawals will be denied until the process is completed​.

4️⃣ Withdrawal to a Different Payment Method

  • Quotex reserves the right to limit withdrawals to the same payment method used for deposits.
  • If a trader attempts to withdraw funds to a different account or method, the request may be denied​.

5️⃣ Large Withdrawals & Additional Verification

  • If a trader’s withdrawal amount exceeds their total deposit, they may need to complete additional verification steps before funds can be released​.

6️⃣ Suspicious or Fraudulent Activity

  • If Quotex detects unusual activity, including suspected fraud or money laundering, they can block the withdrawal and freeze the account indefinitely​.

7️⃣ Technical Issues or Payment System Delays

  • Quotex is not responsible for delays caused by third-party payment providers, including bank transfer and e-wallet systems​.

What Can You Do If Your Withdrawal is Denied?

✔ Verify Your Account: Ensure you have submitted all necessary documents for KYC verification.
✔ Check Payment Details: Make sure all bank or e-wallet details are correct.
✔ Contact Support: Reach out to [email protected] or [email protected] to inquire about the issue.
✔ Use the Same Payment Method—Withdrawals should match the deposit method whenever possible.
✔ Review the Account for Any Restrictions: Check if you have violated any of Quotex’s policies, leading to account limitations.


Final Answer: What Happens if a Withdrawal is Denied?

  • If a withdrawal is denied, traders should check for incorrect details, pending verification, withdrawal limits, or account restrictions.
  • Quotex may require additional verification for large withdrawals or accounts flagged for risk.
  • Contacting Quotex support is the best way to resolve issues if funds are not credited after 14 days
Default Answered on March 14, 2025.
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